Kevin Lang
Practice Manager
Angela McMillan
Practice Administrator
Reception/Secretarial Staff
Tracy Grierson – Senior Receptionist/Secretary
Receptionists
Elaine Connell
Maureen Lewis
Margaret Leslie
Hannah Carroll (Maternity Leave)
Lorraine Wright
Nicola Currie
Carol Rowan
Reception staff attend to patients on the phone and in person. They co-ordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The Reception Staff have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.